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Lead time depends on the model, quantity, season, customization and certification requirements. Standard products are usually faster than OEM or engineered industrial systems. We confirm the estimated production schedule with each quotation and recommend that distributors plan seasonal inventory in advance.

Available support may include product catalogues, specifications, product images, videos, case studies and editable sales information for the agreed models. For OEM partners, branded materials can be discussed. Local advertising costs and campaign responsibilities should be agreed separately.

Yes. Remote product training can be arranged for distributor sales and technical teams, covering product positioning, model selection, basic system design, installation considerations and troubleshooting. The training scope depends on the agreed product range and the team’s technical level.

Yes. Our engineers can assist with model selection after the distributor provides complete project data. This may include heating load, water temperatures, ambient conditions, operating hours, power supply and system drawings. The distributor remains responsible for verifying local installation conditions and regulatory compliance.

Yes. For qualified opportunities, we can provide technical data, selection support, drawings and other available documents needed for project evaluation. Tender requirements should be sent early because customized documents, testing or certification may require additional time and cost.